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From the first Braille letter to your first job.

Vision-Aid trains people who are blind or have low vision. Choose from 17 courses, from spoken English and Braille to Python and accessibility testing. Classes run online and at our centres in Delhi, Vizag, Chennai and Pune. Course material and assessments are on the Vision-Aid LMS.

Browse all 17 courses Register for a course

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Customer Care Executive (Voice Process) training

Job placement-oriented training: a 3-month program for persons with visual impairment, at the Vision-Aid Chennai Centre.

Limited seats. Apply early. Admission is subject to Vision-Aid's selection process.

Register now About this course

Under Course Priorities in the form, choose Customer Care Executive (CCE) as your 1st choice.

For registration or information, call Ramesh: 82483 39123 or 99627 11055.

Duration
3 months
Age limit
18 to 32 years
Qualification
Graduation and above
Food and accommodation
Free for the course duration
Training location
Vision-Aid Chennai Centre, 7th Street, Majestic Avenue, Plot No. 66 & 67, Rajiv Gandhi Salai, Semmancheri, Chennai 600119
Training batches
Batch 1: November 2026 to January 2027
Batch 2: December 2026 to February 2027

Key highlights of the training

  • Customer Care Executive (Voice Process)
  • Computer Operations with Screen Reader
  • Mobile Technology
  • Communication Skills
  • Independent Mobility
  • Soft Skills

Placement support

  • Placement assistance, with a minimum of 3 interview opportunities for eligible candidates.
  • Pan-India placement opportunities, based on candidate skills and available openings.

Laptop for successful learners

Free of cost on course completion and job placement. Conditions apply. Contact Ramesh for details.

Please share this information with eligible persons with visual impairments who may be interested in this training program.

Open the poster for Customer Care Executive (Voice Process) training. Everything on the poster is also written on this page.
Select the poster to open it full size.

Start where you are

Courses are arranged in three levels, plus e-learning courses. Start with the basics, or go straight to the level that fits your skills. Every course page lists who can join.

  1. Basic

    Empowerment Training · 5 courses

    Everyday independence: spoken English, computers, smartphones, getting around safely, and Braille.

  2. Intermediate

    Empowerment Training · 4 courses

    Build on the basics: fluent English, Excel, and coaching for bank and government exams.

  3. Advanced & Technical

    Employability Training · 7 courses

    Job-ready skills: programming, accessibility testing, AI, and customer care.

  4. E-learning

    E-learning with handhold support · 1 course

    Learn online with handhold support from Vision-Aid, and finish with an assessment and a one-on-one review.

How learning works

Classes are taught by Vision-Aid instructors. Everything else happens on the Vision-Aid LMS.

  1. Choose a course

    Check what you will learn, how long it takes, and who can join.

  2. Register

    Fill in the Vision-Aid registration form and choose up to three courses.

  3. Log in to the LMS

    When your place is confirmed, the Vision-Aid team gives you a login for lms.visionaidindia.org.

  4. Learn

    Join classes online or at a centre, and find your course material on the LMS.

  5. Take assessments

    Assignments, quizzes and assessments are taken on the LMS, with grades so you can see your progress.

How the LMS and assessments work

Online or at a centre

14 of our 17 courses run online, so you can join from anywhere in India. Classroom courses run at 4 centres.

Free courses from Hadley

Hadley is a nonprofit that has been helping people adjust to life with vision loss for more than 100 years. Its courses and resources are free, with no waitlist. Vision-Aid learners can sign up through our partner link.

See the Hadley courses

Learn to use TalkBack, Learn to use VoiceOver, Learn to use NVDA, Daily Living and Braille. Free, on Hadley's website.

Made to be used with a screen reader

Every page has clear headings to jump between, every button and field has a label, and nothing depends on colour alone. It all works with a keyboard, and with JavaScript turned off.

Read our accessibility statement

  • Screen readers. Built for NVDA, JAWS, TalkBack and VoiceOver.
  • Display settings. Use Display at the top of the page to switch to Daylight colours or larger text.
  • Zoom. Pages reflow to one column at 400% zoom without sideways scrolling.

Ready to start learning?

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